The reason is obvious: the one true measure of our success is theirs.
Below are some words from a few of those very clients.
Ian Knox
Vice President of Marketing, Daptiv
"Susan combines deep brand strategy experience with a strong ability to design and execute insightful primary research to support her recommendations. During our work on a strategic branding project for Daptiv, I’ve been impressed with how Susan guided our team through a structured process to develop a compelling and differentiated brand framework - one that I’m confident is grounded in unique customer insights. Susan has the rare combination of excellent listening skills, a strategic mindset and analytical rigor that's required to deliver comprehensive and impactful research. Susan also has a talent for translating research into actionable input for a creative agency to make the brand a reality. Susan is one of the strongest branding and research professionals I’ve worked with and I recommend her highly."
David Lazar
Director of Product Management, Microsoft
"I have worked with Susan and her team for more than 5 years, through two different roles here at Microsoft. Susan is an indispensible member of my virtual team - she brings deep subject-matter expertise on consumer behavior and research methods, but more than that, she makes all the right connections to ensure we have a successful project, whether it's additional staff to support us, other vendors, or Microsoft internal stakeholders that need to be kept in the loop. It is a privilege to work with Susan and her company, and our marketing decisions are much-enhanced by our relationship with her."
Mike Wickstrand
Senior Director, Windows Product Management Group, Microsoft
"Compass Consulting Partners has partnered with our Windows Product Management Team at Microsoft for almost a year. During this time they helped us scope, define, and execute market research in a number of emerging countries. Susan brought a deep background in the area consumer research to help us learn a tremendous amount, and more than we expected, about how potential customers and industry partners feel about our offerings. In the future I wouldn’t hesitate to pull Compass Partners in as a close partner to assist and guide even the most complex market research studies."
Yannis Dosios
Vice President of Marketing, Flurry
(previously hired Compass Partners while employed at Smilebox and
Microsoft)
"Susan brings a breath of fresh air, fresh ideas, enthusiasm and positive energy to the team. She is incredibly engaged in the project at hand and is always thinking about how to interpret available information and apply it as effectively as possible. This, combined with her sharp intellectual ability, strong analytical skills and creativity leads to results of very high quality that exceed expectations. Equally importantly, she is a person that people love to work with. She builds her rapport easily, stands by her views while being very respectful and open to the views of others, and she is compassionate and understanding when difficulties arise. All in all, she is a very strong addition to a team."
Greg Shaw
Senior Strategist at the Gates Foundation
"Jharna has impressed me with her intellectual acumen, strategic insights and focus on delivering value to clients. Her ability to quickly absorb information from multiple sources and distil it to deliver results that were impactful, clear and actionable came through on all her projects. At the Bill and Melinda Gates Foundation, she worked closely with me and an external agency to develop a unifying messaging framework for US Programs, understanding the unique needs of each program and ultimately delivering a cohesive, succinct framework that addressed the needs of the various constituents. She is professional, reliable and consistently works hard on exceeding client expectations. I feel it’s important also to point out that she is a joy to work with – someone who takes pride in her work product and is fun to work with."